Although I could be wrong, I think he was having some fun with the fact that there are a lot of us out there that can’t or won’t even do the very basic in troubleshooting before calling in a pro and spending big bucks to press a button to restore normal ops.
Yes, while some people know about reset buttons on the disposal itself and GFCI resets, a lot of people don’t have a clue.
That makes for simple service calls for me. It’s something to break.