Water coming up Hot water drain pan when basement toilet or shower used

[RMaser]

This one has me stumped! Anytime the basement bathroom toilet is flushed or the basement bathroom shower is used, water backs up in my hot water drain pan. I assumed this is because of an obstruction past the tub and shower and the hot water heater drain pain pipe is the point of least resistance for water to flow. I have tried a manual auger/snake in the toilet and bathtub. Besides a small amount of hair from the bathtub, I haven't got much out in the way of debris. The problem persists. Also of note: When the basement toilet is flushed, the bathroom sink and bathtub both gurgle... Is there a simple solution that I am missing or is it time to call the professionals?

 

[Twowaxhack]

Call drain cleaner pro.

 

[RMaser]

I used a 12-second plumber (the entire bottle) and got a whole bunch of *sh!t* coming up out of the hot water heater drain pan: face wipes mostly and lots of toilet paper and water. I feel like I am potentially onto something? Still doesnt explain why its coming up the drain pan and not exiting the house but maybe things are starting to move?

 

[jkl 2455]

I used a 12-second plumber (the entire bottle) and got a whole bunch of *sh!t* coming up out of the hot water heater drain pan: face wipes mostly and lots of toilet paper and water. I feel like I am potentially onto something? Still doesnt explain why its coming up the drain pan and not exiting the house but maybe things are starting to move?

You've obviously a clog beyond the reach of whatever mechanical methods you've already used...no doubt caused by the face wipes you've been flushing down the toilet.

 

[Twowaxhack]

I used a 12-second plumber (the entire bottle) and got a whole bunch of *sh!t* coming up out of the hot water heater drain pan: face wipes mostly and lots of toilet paper and water. I feel like I am potentially onto something? Still doesnt explain why its coming up the drain pan and not exiting the house but maybe things are starting to move?

Your pan shouldn’t be piped into the sewer.

You’ll be calling a drain cleaner sooner or a little later.

 

[RMaser]

You've obviously a clog beyond the reach of whatever mechanical methods you've already used...no doubt caused by the face wipes you've been flushing down the toilet.

I don't use facewips, and I am assured it definitely "wasnt" the kids... they know better. Weird hey?

 

[RMaser]

Your pan shouldn’t be piped into the sewer.

You’ll be calling a drain cleaner sooner or a little later.

Yeah... I did read that in my internet machine searches this afternoon. The house is a 1976 build so it does have a few 'solutions' that are non-conventional, to put it nicely. I will call a drain cleaner.. just trying to do what I can on a Sunday as I am not paying a weekend call out fee....

 

[jkl 2455]

I don't use facewips, and I am assured it definitely "wasnt" the kids... they know better. Weird hey?

This is what you wrote earlier, and I quote:
"face wipes mostly and lots of toilet paper and water"

 

[RMaser]

I was being funny... The girls are obviously throwing makeup wipes down the toilet and denying it is them.

 

[Twowaxhack]

Yeah... I did read that in my internet machine searches this afternoon. The house is a 1976 build so it does have a few 'solutions' that are non-conventional, to put it nicely. I will call a drain cleaner.. just trying to do what I can on a Sunday as I am not paying a weekend call out fee....

A hotel room is sometimes cheaper than the after hours up charge.