Can you post pictures of your exact valve set up ?I am sorry, but you have false information. Black cartridge works for whatever is in line, it can be anything - tub or shower.
The black cartridge is for shower only valves it only does volume, the white cartridge will switch from shower head to spout
You might go to an old plumbing shop and ask around who was repairing Symmons valves these days. we were specialists and other plumber would call us in.
I mentioned the same thing in post #22I just got off the phone with Symmons tech support.
They answered within 2 minutes.
The black spindle is for volume control only.
The white spindle is for diverting.
They are not interchangeable.
So there ya go.
Yep, but Symmons doesn’t state that anywhere that I could find and the OP was saying you had “ false information “I mentioned the same thing in post #22
For those who are curious about what happened: when I was replacing the black cartridge, it disintegrated, pieces fell down the pipe and clogged the diverter valve, which was working fine before.
Great thanks for an advice to find a plumber specializing in Symmons valves.
There are 2 types of diverters at Symmons: 1) built-in into a main valve with a small white cartridge, looking close to a black cartridge; 2) large separate diverter valve, Model 55-458-STN, the cartridge is huge, and can not be confused with a small black cartridge.
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