I worked on two standard Rheem heaters I installed in the past month.
One had a defective threads in the relief valve port. I had to use a tap to chase the threads. It leaked when I turned the water on. It was a gas unit.
The other one was an electric. Loose wiring from the factory. Showed itself 2 weeks after install. I had to rewire it.
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The problem with reviews are that 99% of reviews on water heaters the people aren’t qualified to install them and they have problems and even mistake condensation for leaks ! Also most people I know only leave a bad review…..they don’t take the time to leave a review on a water heater unless they’re pissed off and taking cold showers