water help, please!!! 1 cold shower to many

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crankbait09

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Hey everyone.
I am in desperate need of help!!!

I have a brand new ELECTRIC water heater that I installed last night. It is a Kenmore Power Miser 6, 240v, 3800w

I energized the water heater and 8 hours later, I still have no hot water. not even luke warm. were talking cold!

I used a multimeter to test all connections on the thermostat and heating element on the upper element and everything checks out at 240v.

I did the same for the bottom unit, and I get zero's. There is only two wires on the lower unit which is correct when I look at the wiring diagram. When I test the lower unit terminals one at a time with one probe, and the other to ground....they all check out with 120v. So it seems to me, it's getting power.

I don't know what else to check or do. Can anyone help me?
 
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You need an amp meter to test whether or not the element is drawing power. The lower element only comes on once the upper thermostat is satisfied, so if there is something wrong with the upper control the bottom one will never come on. My guess would be that either the upper element or control is faulty.
 
ok.....after getting feedback from out sourced friends :), i removed the upper element and it was burnt in half/boken. So I am guessing I turned on the power BEFORE the water heater was filled. Lessons Learned!!
 

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