New Toilet Continuously Runs; Doesn't Fill

[SquiddyKat]

My dad bought a Dolphin Seattle dual-flush toilet, it will continuously run, like something is sticking.
Also, when I put the tank cover on, it flushes the toilet. I don't remember that happening with the toilet at my previous house. Is this normal?

 

[Diehard]

Did you have a "Seattle dual-flush toilet" t your previous house?
These toilets don't appear to have very much information available to figure out how their somewhat unique dual flush system works.

They do show a brief Installation Instruction specific to the Push Button Installation, that should have came with the toilet.

Who did the install? That may be the problem.

Calling the manufacturer of the unit may be helpful.
I couldn't find a telephone number for them but here's a link to their contact page.

https://dolphinhomedecor.com/contact-us/

 

[Rickyman]

Your push button flush rods are too long. Adjust them according to the instructions.

 

[havasu]

I believe the above answers above are spot on. Thank you for taking the time to include the diagram with the post Rickyman and Diehard!

 

[johnjh2o]

Looks like the glassier bay toilet.

 

[Diehard]

Looks like the glassier bay toilet.

How's that?

 

[johnjh2o]

How's that?

The flush valve is the same as glassier bay's.

 

[Diehard]

Okay thanks!
The first time I googled it it showed me a different one but when I looked further I saw it.