I need help, or at least advice. I run an RO/DI system because I have saltwater tanks. This system is set up so I only use it when it's time to make water. Recently, while making water, the drain in the bathroom downstairs (where the unit is) started backing up and flooding the bathroom while making water. We assumed the sewer line was clogged. My sister in law is also having sewer line issues so they were going to rooter out their line and then come do ours, which is why I didn't call a plumber (well, I did but I was told to cancel).
Now on to the weird part. We have avoided making water for the tanks because of the flooding issue. We assumed it was the waste water line that we have going into a drain in there that was producing all of the water backup. Yesterday we desperately needed to make water so re-routed the wastewater line into the backyard. So no water going into the drains in the house.
This morning I get up and the bathroom has again flooded. I also look outside and I realize the spigot in the back is spurting water. I tried to turn it off but I only made it worse. We just replaced that spigot last year for leaking, so it is fairly new. I also have noticed that the water coming up from the bathroom drain is never sewage (flushing toilets doesn't seem to cause any issue, but a long shower will) but clean water.
I don't know what is going on, if it is indeed roots in my system like I assumed? I know at this point I need a plumber. I just want to have a general idea of what to say and where to point the plumber when they come. I don't really know much about plumbing and I don't have a dedicated plumber that I know and trust. I'm assuming they're like mechanics - most are okay but there's always the one who tries to cheat you if you have boobs.
Now on to the weird part. We have avoided making water for the tanks because of the flooding issue. We assumed it was the waste water line that we have going into a drain in there that was producing all of the water backup. Yesterday we desperately needed to make water so re-routed the wastewater line into the backyard. So no water going into the drains in the house.
This morning I get up and the bathroom has again flooded. I also look outside and I realize the spigot in the back is spurting water. I tried to turn it off but I only made it worse. We just replaced that spigot last year for leaking, so it is fairly new. I also have noticed that the water coming up from the bathroom drain is never sewage (flushing toilets doesn't seem to cause any issue, but a long shower will) but clean water.
I don't know what is going on, if it is indeed roots in my system like I assumed? I know at this point I need a plumber. I just want to have a general idea of what to say and where to point the plumber when they come. I don't really know much about plumbing and I don't have a dedicated plumber that I know and trust. I'm assuming they're like mechanics - most are okay but there's always the one who tries to cheat you if you have boobs.