Bidet Installation - water squirting out of the connector

[bidetinapt]

I just moved into an apartment and I have permission to install this bidet. I did it no problem in my old home but I hit a problem here and need some help.

Just to make sure you understand what parts im talking about: there is a white plastic water intake hose from the wall (with a shut off) to the toilet. It has a plastic screw connector. My bidet has a T adapter that is metal and connects to the toilet and the bidet.

When I screw together the plastic screw connector from the intake hose to the T adapter, water shoots out of the "neck" of the screw connector. It doesn't shoot out of the connector/threaded screw side, it shoots out of the plastic connector/hose side of the connector. does that make sense? I attached a pic of the set up without the bidet to show what I mean by where the water shot out. "the neck"

As I took this pic I am thinking maybe there is a problem with the plastic connector connecting to my metal bidet? Or a lack of a washer?

I unhooked the bidet now and the toilet functions with no leak. I was terrified of flooding the apartment complex on my first week. But now that I am settled in I think this project should be simple enough to tackle if I can figure out why this thing was shooting water out of the plastic connector.

Thoughts on what I can do?

 

[arctic bill]

It is not really a bidet , if fact i believe that this butt washer is illegal.

 

[SHEPLMBR]

Looks as if the threads got cross threaded.

 

[bidetinapt]

Looks as if the threads got cross threaded.

So maybe just an issue with how I screwed it together? In theory all these parts should work fine together, right?

 

[SHEPLMBR]

Pictures of the bidet connection would help.

 

[bidetinapt]

Pictures of the bidet connection would help.

The polymer/plastic connector from the apartment water supply line would screw into this T adapter which then connects to the tank and the bidet.

 

[SHEPLMBR]

Try a new supply line. With a metal connection

 

[bidetinapt]

Try a new supply line. With a metal connection

I can't b/c the plastic supply line seems to be directly connected to the apartment water source and the on/off valve. It seems that there is a crimp, not a screw, for the water line so I don't think I can just unscrew it like I did in my old house.

 

[SHEPLMBR]

I can't b/c the plastic supply line seems to be directly connected to the apartment water source and the on/off valve. It seems that there is a crimp, not a screw, for the water line so I don't think I can just unscrew it like I did in my old house.

Then you may be SOL. When I look at your first picture, I see the connection being cocked as if the threads in it got damaged or crossed at some point. Maybe someone else can give a 2nd opinion.

 

[bidetinapt]

Then you may be SOL. When I look at your first picture, I see the connection being cocked as if the threads in it got damaged or crossed at some point. Maybe someone else can give a 2nd opinion.

The only thing I get hung up on with the SOL idea is that right now the plastic connector does function with no leaking when its connected to the toilet. I find it hard to believe that this connector only works with that specific toilet screw.

I am guessing it is a threading issue and that I was so scared up breaking the damn toilet that I was rushing and didn't try to slow down and do it over a few times. The spraying out of the water made me just stop and end the project.

 

[SHEPLMBR]

The only thing I get hung up on with the SOL idea is that right now the plastic connector does function with no leaking when its connected to the toilet. I find it hard to believe that this connector only works with that specific toilet screw.

I am guessing it is a threading issue and that I was so scared up breaking the damn toilet that I was rushing and didn't try to slow down and do it over a few times. The spraying out of the water made me just stop and end the project.

it's plastic on plastic

 

[SHEPLMBR]

The only thing I get hung up on with the SOL idea is that right now the plastic connector does function with no leaking when its connected to the toilet. I find it hard to believe that this connector only works with that specific toilet screw.

I am guessing it is a threading issue and that I was so scared up breaking the damn toilet that I was rushing and didn't try to slow down and do it over a few times. The spraying out of the water made me just stop and end the project.

have you used thread tape when threading onto the tee?

 

[bidetinapt]

Sheplmbr thank you for your comments. I DID IT

It was just a rookie move. I didn't tighten the connector enough. I slowly slowly tightened it really tight and now it doesn't leak. My toilet paper bill just went to zero. THANK YOU

 

[pakle]

Bidet install is the only plumbing I'm comfortable with as a DIY and I've done about half of dozen on our toilets, doing one next week since our current bidet is leaking. I've had just about every rookie problem mentioned here, like thread crossed, gasket damage by overtighten, leaks due to undertighten. One thing I learn is that almost connection on the bidet is hand-tighten, only use wrench if it's leaking and do it very slowly...

 

[pakle]

Try a new supply line. With a metal connection

I hooked up my new bidet and cannot get this toilet connector to stop leaking. The plastic top says hand tighten only and it's as tight as it's going to get. I usually change them when I get a new bidet but this one is only a year old (long story) so I figured I'd re-use. Went to Home Depot and pleased to see they now have the one in your picture with the metal connection! For only a dollar or so more... No-brainer to use this instead of trying to figure out why the plastic one leaks (or replacing with another plastic). Has not been a fun couple of days...

 

[BlueSkyHigh]

We are considering a bidet because there may be a run on toilet paper in the coming days. Are there any videos detailing a proper installation and use of said device? Also, do they heat their own water, unless you like that sort of wakeup call, or must they be plumbed to hot as well?

 

[pakle]

We are considering a bidet because there may be a run on toilet paper in the coming days. Are there any videos detailing a proper installation and use of said device? Also, do they heat their own water, unless you like that sort of wakeup call, or must they be plumbed to hot as well?

Youtube has a bunch of bidet install videos and manufacturers will also have them on Youtube or the Amazon sales page as well. I have bidets on two toilets. The electric one (cheapy from Costco bought yrs ago) is a spare. No one uses it because it takes forever to start up, I'm already done by the time the water gets hot, and the remote consumes batteries every month. Too bad because I paid $200 to install an outlet next to the toilet. The $30 non-electric from Amazon gets used extensively. Water here in PNW isn't too cold, kinda refreshing actually.

PS. Edited to add I'm using my electric every day now until I can get the non-electric situation sorted.

 

[BlueSkyHigh]

Pakle, thanks for sharing your experiences.

 

[arctic bill]

this is a bidet
this is a bidet toilet

 

[BlueSkyHigh]

I assume if you "misuse" a bidet you're going to be in for some issues.