ServPro used chlorine dioxide based cleaner on my new copper pipes

[Newhomeowner3]

Hello plumbers,

I had my basement cleaned out today by ServPro and these clowns used what I suspect to be their proprietary cleaner ServProxide which is a chlorine dioxide based cleaning agent on my brand new copper pipes that were just installed for a new burner this summer. This cleaner seemed to have a chemical reaction with the pipes (pipes did not actually need to be cleaned but I’ll save that for another forum) and it looks like it corroded a bit of the exterior of the copper pipes and I can see some visible oxidation.

I took a wet rag and cleaned up as much as I can of the residual cleaner as it didn’t seem to be wiped off but I guess my question is would this one time application of cleaning agent compromise the structural integrity of the pipes? If I wipe it down with a wet rag and use a scotch brite pad to polish the copper to remove any oxidation, am I in the clear? Or is it too late and I need to take some drastic steps by replacing the damaged pipes?

Please help as my main concern is some time down the line, the pipes fail, and in reality if they hadn’t had this cleaning agent on them, they would have lasted a significantly longer.

Thanks in advance,

Tom

 

[Newhomeowner3]

Some pictures of the pipes for reference.

These were installed less than a month ago.

 

[Twowaxhack]

It’ll be fine. Wash it off.

 

[Jeff Handy]

Just wondering, why were they cleaning up?
Did you have a flood?
A fire?
Mold problem?

 

[Newhomeowner3]

Just wondering, why were they cleaning up?
Did you have a flood?
A fire?
Mold problem?

100+ year old house, bought a few months ago and had demoed the basement down to the brick foundatiom, along with cutting a lot of wood down there for various termite damage fixes. Additionally there was puff back from the burner along with the sewage pipes being clogged that wound up leaking in about 1/4 of the basement. So yea, basement was sort of a mess and figured we would treat ourselves with the basement considering we did a lot of the other work to the house ourselves.

 

[Aloha Mark]

When Servpro cleaned up one of my houses, they used air heaters to lower the humidity to desert levels. Home had to be unoccupied.
I would do what the earlier posters recommended. Clean the residue on the tubing, possibly with moistened Mr. Clean magic erasers. It will trap the chemical remains better than a sponge.
Next time you have the basement cleaned, ask the contractor if they can shoot dry ice on the wood or concrete.

Above pic is from crystalsodablast.com

 

[Twowaxhack]

The chemical that caused the problem is long gone. It gases off almost immediately at temps above around 54 degrees.

It’s basically just chlorine and the water company uses that everyday to put in your water....

It’s not going to hurt the integrity of the pipe.