Professional Opinion Please

[bitslizer]

Thank you in advance...

So my garden sillcock froze and burst over winter, causing water damaage in the basement this summer when i started using it. This was after my siding was replaced last year.

I (not a lawyer or plumber) believe it was due to the siding company never securing the sillcock by using a siding spacer (ie Mansfeld 337-3012) and screwing the sillcock securing against the house (treated band joist), causing cold air leakage and that since it was not secured, the sillcock was angled improperly draining in instead of out causing the freeze and burst (see last link at bottom for a picture halfway down the page).

The siding company said that since the pipe can move (see videos below), its not installed properly and is a pre-existing condition and therefore they are not responsible and will not file an insurance claim, but my view is that if they screwed it back against the house like how it was before they did their work, this would not have happened.

I'm trying to get some additional professional opinion to see where I stand. I'm leaning toward filing a BBB complaint at this point.

Videos,
[ame]https://www.youtube.com/watch?v=eJBZGDsvdb4[/ame]
https://youtu.be/R-qeFm59Q1s

Siding spacer example
https://www.google.com/webhp?source...q=Mansfield+337-3012+Grey+Siding+Spacer+Wedge

Angling sillcock, halfway down the page
http://structuretech1.com/2014/02/how-to-prevent-outside-faucets-from-freezing-2/

 

[bitslizer]

edited original post for clarity

 

[djmayhill]

As a plumber and being married to a lawyer... Hate to brake it to ya but there ain't much you can do here. Sounds like the silcock was not new and that will be what it comes down too.

 

[Mr_David]

even if they did screw/secure the flange, that would not have guaranteed that the pipe inside would still have proper drainage.

To insure proper drainage would require blocking and or strapping the pipe inside.
The flange screws are a means to secure the valve from twisting as you open and close the valve. By no means is their purpose to hold the pipe up behind it.