Hi All -
I installed a Rheem water heater about a week ago. There was a small leak from the new supply line but I fixed that by replacing the cold water valve. Where the water goes into the water heater and comes out as hot, there is a small circular gap where the manufacturer screwed in the fitting. I noticed water sitting in this gap but thought it was from the small leak at the valve. Dried it up and everything looks good.
A week has passed and I went to check on it and I noticed water at the top of this gap. I checked all my fittings and do not see any water. I then put a flashlight on it and I see very small air bubbles coming to the surface every 2 seconds or so. Does this mean those fittings are defective? It is on both sides. I don't want to tighten anything because I don't have a proper tool. My wrench will damage the fitting and I would guess that would void the warranty.
Is this common? I called Rheem and they will be having a local plumber come out and take a look. They let me know that if it's my fault or nothings wrong, I will be charged. I am nervous about this. Any help is appreciated.
Thanks
I installed a Rheem water heater about a week ago. There was a small leak from the new supply line but I fixed that by replacing the cold water valve. Where the water goes into the water heater and comes out as hot, there is a small circular gap where the manufacturer screwed in the fitting. I noticed water sitting in this gap but thought it was from the small leak at the valve. Dried it up and everything looks good.
A week has passed and I went to check on it and I noticed water at the top of this gap. I checked all my fittings and do not see any water. I then put a flashlight on it and I see very small air bubbles coming to the surface every 2 seconds or so. Does this mean those fittings are defective? It is on both sides. I don't want to tighten anything because I don't have a proper tool. My wrench will damage the fitting and I would guess that would void the warranty.
Is this common? I called Rheem and they will be having a local plumber come out and take a look. They let me know that if it's my fault or nothings wrong, I will be charged. I am nervous about this. Any help is appreciated.
Thanks