In the last 3 times we;ve dealt with kohler we have had 3 problems. customer service is a joke there and just last friday I installed a wall mount sink with a soap dispenser hole that was smack dab in the middle of the shroud that was specific to that very sink, that and their spec sheet was all messed up and even the people a kohler couldnt give us proper information..... I will never, ever use kohler again, I cant believe im saying this but i prefer price phister over kohler now... ( even though pp is crap too )
as for their toilets 2 weeks ago i replace 14 defective wall mount toilets.
end rant .