This is my first post here, and I'm not a plumber so I apologize if this doesn't make sense, but I'll explain as best I can.
In May of 2010, I had my entire sewer line replaced. About 110'. One year later, I had a backup and the plumbers who replaced the line came out and found a clog right at the area where the pipe attaches to the city lines. At that time it was blamed on my 14 year old daughter flushing some things she shouldn't have. So on Saturday, I had another backup. They came out to snake the line and found the blockage in the same place, right where the line attaches to the city line. So they scoped it to find out what the problem is and it looks like roots have grown in around the fernco, where they tied my line in to the city's.
Of course I'm upset because I've spent lots of money and only 18 months later my pipes are compromised. Now they're recommending that I replace the city's clean out with one that will have the connection on the other side (the city's side, so if this happens again, they will be responsible for fixing it) This will entail digging an 8' deep, 8' wide hole in my yard and tearing out a section of the driveway and sidewalk. Could potentially cost more than what I've already spent replacing the entire line.
Am I getting screwed here? Should I get a second opinion? Should I have to pay for this repair? Their warranty covers materials for 5 years.
Thanks for reading. Any advice would be greatly appreciated.
In May of 2010, I had my entire sewer line replaced. About 110'. One year later, I had a backup and the plumbers who replaced the line came out and found a clog right at the area where the pipe attaches to the city lines. At that time it was blamed on my 14 year old daughter flushing some things she shouldn't have. So on Saturday, I had another backup. They came out to snake the line and found the blockage in the same place, right where the line attaches to the city line. So they scoped it to find out what the problem is and it looks like roots have grown in around the fernco, where they tied my line in to the city's.
Of course I'm upset because I've spent lots of money and only 18 months later my pipes are compromised. Now they're recommending that I replace the city's clean out with one that will have the connection on the other side (the city's side, so if this happens again, they will be responsible for fixing it) This will entail digging an 8' deep, 8' wide hole in my yard and tearing out a section of the driveway and sidewalk. Could potentially cost more than what I've already spent replacing the entire line.
Am I getting screwed here? Should I get a second opinion? Should I have to pay for this repair? Their warranty covers materials for 5 years.
Thanks for reading. Any advice would be greatly appreciated.