Sevice call tips and best practices.

[eagle5878]

Never linger in your van when you arrive and get out quickly. The customer is waiting on you and sitting in your truck hinders rapport. You've got just a few seconds to make a good impression. Pull over up the street and do any preparation before you arrive.

Moderator note: No links in the body of posts, please.

 

[chukar]

Shît doesn't always run down hill.

 

[plumber78]

Have booties for your shoes and put them on even if you have a brand new pair of boots. Customers really appreciate it and it shows them you respect their property.

 

[speedbump]

Always pick up after yourself. Don't leave anything for the homeowner to do that pertains to your repair. Leave a business sticker on the appliance with your phone number.

 

[chukar]

Have cleaning supplies on board, drop sheets, broom and dust pan, perhaps even a small vacuum. The vacuum can also help to extract water from a leak.